Is the software provider credible?

The software that the online casino is using must be constantly updated in order to make sure that the gaming experience is topnotch. Today, there are already many trusted providers of high-quality gaming software. Depending on the software used, the games can either be easily downloaded and installed on computers or be played instantly through a browser-based flash version. Either way, the software should feature well-made games with high-quality graphics. Looking at the software that an online casino is using can also give the players some insights on the credibility of the website. The top software providers, namely Microgaming, Playtech and Cryptologic, have already built names for themselves, and they will be wary of powering up online casinos with questionable reputation in order to prevent these names from getting tarnished. Other software providers include Rival Gaming, Realtime Gaming and Net Entertainment among many others.

Are the selection of games and their variations engaging?

Aside from the quality of the games, the amount of variations for the games available is also important to consider. It is best to have different kinds of games that will suit the needs of every type of gambler. From table games such as blackjack, roulette, poker and baccarat; to dice games such as craps;to slot games;to keno and even bingo, the collection of games should be able to satisfy the gaming needs of the gamblers. A wide array of options to choose from within a single online casino platform can keep a lot of gamblers engaged and interested. In addition to many variations, different themes from popular movies, television shows and other pop culture references can also easily make a game refreshing and entertaining.

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Is mobile gaming possible?

Aside from having a wide array of games available, it is ideal for online casinos to make these games playable on different devices. Versatility is important because the players will not always be able to spend a lot of time with their desktops or carry their laptops around. Other mobile devices such as Apple or Android smartphones and tablets can be used instead.

Are the bonuses and promotions worth it?

Bonuses can play a large role in persuading players to join certain online casinos. Large sign-up bonuses can even help convince non-players to try out online casino games for the first time. Such include additional 100% match bonuses to the first few deposits as well as free bets and spins. Each online casino features their own structure in giving out the bonuses. One online casino, for example, can give an initial match bonus of up to a particular amount as well as additional deposit bonuses. Another online casino can also give an initial match bonus of up to the same particular amount, as well as match the second and third deposit at a certain percentage. These two may just sound the same, but there can be a big difference depending on how much the player deposits. Likewise, promotions that are offered daily, weekly or monthly offer gamblers opportunity to get lucrative prices ranging from free spins, free credits to actual real-life prizes such as cool gadgets and tickets to holidays. When determining the worthiness of a bonus or promotion, the player may look at the wagering requirements, payout percentages and other factors.

Is the customer support service accessible?

The customer service, as one of the deciding factors in choosing the best online casino, may often be overlooked. In fact, not very many online casinos can stand out for the high quality of their customer service. Aside from allowing gamblers to play to their hearts’ contents day and night, 24/7, it will be nice for online casinos to provide convenient means for contacting and communicating with their knowledgeable and capable customer service teams. These may include toll-free phone, e-mail, web chat or mobile messaging. Customer support is important as it gives the online casino a face that players can contact if they are experiencing any problem.

Are the banking options convenient?

One of the most crucial factors in determining the quality of an online casino is the safety and security of its banking system. The security technologies used by the online casino may probably be checked on one of the pages on their websites. Aside from security, convenience is also ideal. Before deciding to join an online casino, it is important for the players to understand which payment methods are available. Fortunately, there are online casinos that have methods specific to Canadian gamblers. As mentioned previously, the use of InstaDebit can increase the user-friendliness of an online casino. Other usual methods of payment include Click2Pay, ClickandBuy, EntroPay, Neteller, Ukash and UseMyBank, Diners, Visa and MasterCard. Both depositing and withdrawing should be easy to do. Also, it can be helpful to learn about how long the withdrawal process will typically take. Some take a few days, while some take even three weeks. The players should not be hesitant in asking the customer service team for inquiries. Aside from the Canadian dollar, the use of other currencies can also be beneficial. Multi-currency browsing can make the funding of accounts easy for players who are using two or more currencies.

Is the online casino legal?

The best online casinos should be fully transparent. This includes being open about their license jurisdiction. Because online casinos as well as land-based casinos can only be operated by the provincial governments and charitable organizations licensed by provincial governments in Canada, the players should expect that the casinos catering to the Canadian market are based out of the country and controlled by a jurisdiction wherein online casino is legal. The Kahnawake First Nation in Quebec, for example, has claimed to be a sovereign nation and hasenacted its own gambling legislation, allowing it to host hundreds of gambling websites. The players should check for the license jurisdiction of the online casinos just to be sure that its operation is legal.

Does the online casino have certifications from eCOGRA or any other independent bodies?

A certification indicates that the online casino is operating legitimately and fairly. While the online casino industry is not yet globally regulated, there are already independent bodies such as eCOGRA that have been formed in order to monitor the industry. The role of eCOGRA includes awarding online casinos with certificates of approval once they have met a specific set of strict criteria. Also, eCOGRA and the other independent bodies canact as unbiased third parties, and offer arbitration or dispute resolution services between the operators and the gamblers. With these certifications, players can rest assured that the marketing practices used by the casino are fair and that the payouts are legitimate. With these certifications, Canadian players can have great peace of mind while enjoying the online casino experience, and playing high-quality casino games.